Terms and Conditions

Last updated: 06-02-2026

Welcome to Elevora Integrative Health (“we,” “our,” “us”), owned and operated by Dr. Apurawa Agrawal, Physiotherapist & Integrative Health Specialist. By accessing or using this website, our programs, services, digital products, or virtual sessions, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Nature of Services

Our services include, but are not limited to:

  • Online Integrative health consultations
  • Stress, anxiety, burnout, and mental wellness coaching
  • Prediabetes and Type 2 Diabetes management and reversal support programs
  • Group sessions, corporate wellness programs, workshops, and challenges
  • Digital products such as pre-recorded videos, guides, PDFs, meditation audios.

All services are provided online/virtually unless explicitly stated otherwise.

2. Medical Disclaimer

The information provided on this website and through our services is intended for educational and wellness support purposes only.

  • We do not provide medical diagnosis, emergency care, or replacement for treatment by a licensed physician.
  • Results may vary from person to person depending on individual health conditions, lifestyle, consistency, and medical history.
  • You are advised to consult your physician or healthcare provider before making changes to your medication, diet, or treatment plan.

By using our services, you acknowledge that you are responsible for your own health decisions.

3. Eligibility

To use our services:

  • You must be 18 years or older, or
  • If under 18, participation must be with parental/guardian consent and supervision (applicable for child/teen programs).

By using this website, you confirm that you meet the eligibility requirements.

4. User Responsibilities

By accessing our website or services, you agree to:

  • Provide accurate and truthful information
  • Use the content for personal, non-commercial use only
  • Not misuse, reproduce, resell, or distribute our content without written permission
  • Maintain respectful communication during group sessions, live calls, and online communities

Any abusive, disruptive, or inappropriate behavior may result in termination of access without refund.

5. Payments, Pricing & Access

  • All prices are listed in INR/USD (or as specified) and are subject to change without prior notice.
  • Payments must be made in full before accessing paid services or digital products.
  • Access to digital programs is granted only after successful payment confirmation.

We reserve the right to modify or discontinue any service at any time.

6. Refund & Cancellation Policy

Please review our Refund Policy carefully before making a purchase.

  • Digital products, downloadable content, and pre-recorded programs are non-refundable.
  • Live sessions, group programs, or workshops may have specific refund or rescheduling policies, clearly mentioned on the respective sales page.
  • Missed sessions due to personal reasons are not eligible for refunds or replacements unless stated otherwise.

7. Results Disclaimer

We do not guarantee specific outcomes related to:

  • Stress relief
  • Anxiety relief
  • Diabetes reversal
  • Pain relief or physical recovery

Success depends on multiple factors including individual effort, consistency, health condition, and lifestyle. Testimonials shared are individual experiences and do not guarantee similar results.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text, videos, audios, graphics, logos, program frameworks, and trademarks
  • Program names and proprietary techniques

are the intellectual property of Dr. Apurawa Agrawal / Elevora Integrative Health and are protected under applicable copyright and intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Confidentiality & Privacy

We respect your privacy and confidentiality.

  • Personal information shared during sessions is kept confidential, except where disclosure is required by law.
  • Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

10. Session Recording & Use

  • Live sessions (1-on-1 or group) may be recorded by us for quality assurance, training, or internal purposes.

  • Participants are not permitted to record, screenshot, or redistribute sessions without prior written consent.

  • Any authorized recordings remain the intellectual property of Dr. Apurawa Agrawal / Elevora Integrative Health

11. Emergency & Crisis Disclaimer

Our services are not designed for medical emergencies, mental health crises, or urgent care.

  • If you experience severe emotional distress, suicidal thoughts, panic attacks requiring immediate support, or medical emergencies, please contact local emergency services or a qualified healthcare professional immediately.

  • We do not provide crisis intervention, emergency response, or on-call support.

12. No Doctor–Patient Relationship

Participation in our programs or sessions does not establish a doctor–patient relationship.

  • Services are offered as wellness education, coaching, and supportive guidance.
  • Online sessions are not a substitute for in-person medical evaluation, diagnosis, or treatment.

13. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.
  • We are not responsible for technical issues, internet disruptions, or platform failures beyond our control.

Your use of the website and services is at your own risk.

14. Third-Party Links

Our website may contain links to third-party websites or tools.

  • We do not control or endorse the content, policies, or practices of third-party sites.
  • Accessing third-party links is at your own discretion.

15. Termination of Access

We reserve the right to:

  • Suspend or terminate access to our website or services
  • Restrict participation without notice

if these Terms are violated or misuse is observed.

16. Force Majeure

We shall not be held liable for delays, interruptions, or failure to deliver services due to circumstances beyond our reasonable control, including but not limited to:

  • Internet or platform failures
  • Power outages
  • Illness or incapacity
  • Natural disasters, pandemics, or governmental restrictions

In such cases, reasonable efforts will be made to reschedule sessions where possible.

17.Modifications to Terms

We may update these Terms and Conditions at any time.

  • Changes will be effective immediately upon posting on this page.
  • Continued use of the website after updates constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru/Karnataka.

19. Contact Information

For any questions or concerns regarding these Terms, please contact:

Dr. Apurawa Agrawal
Physiotherapist & Integrative Health Specialist
📧 Email: hello@elevora.in
🌐 Website: elevora.in

By using this website and our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.