Privacy Policy

Last updated: 06-02-2026

This Privacy Policy explains how Elevora Integrative Health owned and operated by Dr. Apurawa Agrawal, Physiotherapist, Integrative Health Specialist &CDE (“we,” “our,” or “us”), collects, uses, discloses, and protects your personal information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Name
  • Email address
  • Phone number
  • Age or date of birth (if relevant to services)
  • Health-related information voluntarily shared during sessions or intake forms
b. Payment Information
  • Payment details are processed securely through third-party payment gateways.
  • We do not store or have direct access to your complete credit/debit card or banking information.
c. Technical & Usage Information
  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website

2. How We Use Your Information

Your information may be used to:

  • Provide and manage our services
  • Schedule sessions and communicate with you
  • Deliver digital products and program access
  • Improve website functionality and user experience
  • Send updates, newsletters, or relevant wellness information (you may opt out anytime)
  • Meet legal or regulatory requirements

3. Health & Confidential Information

  • Any health-related information shared by you is treated as confidential.
  • Information shared during coaching or consultation sessions will not be disclosed without your consent, except where required by law.
  • Online communication platforms (e.g., Zoom, email) are used with reasonable security measures, but complete confidentiality cannot be guaranteed.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Trusted third-party service providers (payment processors, email platforms, scheduling tools)
  • Legal authorities if required by law or to protect our legal rights

All third-party providers are expected to maintain appropriate confidentiality and security standards.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enhance website performance
  • Understand user behavior and preferences

You can choose to disable cookies through your browser settings, though some website features may not function optimally.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

  • Personal information is retained only as long as necessary to provide services or meet legal obligations.
  • You may request deletion of your personal data, subject to legal and operational requirements.

8. Your Rights

  • Depending on applicable laws, you may have the right to:

    • Access the personal data we hold about you
    • Request correction or updates to your information
    • Withdraw consent for communications
    • Request deletion of your data

    Requests can be made by contacting us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external sites. Please review their privacy policies separately.

10. Children’s Privacy

  • Our services are not intended for children under 18 without parental or guardian consent.
  • For child or teen programs, information is collected only with parental approval.

11. International Users

If you are accessing our website from outside India:

  • Your information may be transferred to and processed in India.
  • By using our services, you consent to such data processing under this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page with a revised date.
  • Continued use of the website after changes indicates acceptance of the updated policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Dr. Apurawa Agrawal
Physiotherapist |Integrative Health Specialist |CDE
📧 Email: hello@elevora.in
🌐 Website: elevora.in

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.